Handling a Twitter quote: Avis v Europcar

carThe other weekend I was charged with booking a rental car for a weekend trip away.

True to form (and so that I had even more reason to be on social media), I decided to see if I could get a better deal on Twitter than I was getting on company websites. I also wanted to see just what the Twitter quotation process was for each company.

I picked my two targets – Avis and Europcar – and went about seeing how things got handled. Continue reading